Generating greater revenue and loyalty

In today’s multi-channel retail environment customers are more demanding, more impatient and have more choices than ever before. They expect to be able to shop when and where they want to - in store, on the Internet, through TV, from catalogues, via a call centre, even on their mobile. And if you can’t service their demands quickly, they’ll simply go elsewhere.

The perfect environment

At the same time a multi-channel world gives you the opportunity to offer shoppers a richer shopping experience. Shop online, pick up in store. Order and pay by mobile. Browse on in-store kiosks and deliver to home. The opportunities are endless.

Add the potential of today’s sophisticated analytics to deliver real-time offers based on shoppers’ past history and behaviour, and you have the perfect environment for generating greater revenue and loyalty.

Connecting your business

And what powers all these opportunities? The network that connects your business – your stores, supply chain, warehouses and customers. In today’s retail environment if your network fails for any length of time, your business comes to a grinding halt.

At Scalable we understand this. From working with demanding retailers such as B&Q we’ve developed solutions that help every aspect of your business, from RFID to PCI compliance, application acceleration to distributed telephony and call centre infrastructures, wireless networks to handheld terminal requirements and online security.

Unique to you

And we never forget that your business is unique. By understanding your long term goals, business applications, existing infrastructure, fixed and mobile communications, and your goals, we deliver solutions that fit your particular business exactly. And, because we build our solutions around your existing assets, we protect your previous investments.

Learn more about our retail solutions. Contact us now or call 0844 742 2010.