Meeting growing citizen expectations at lower cost

These are challenging times for local governments. The scale of the budget cuts they are facing is unprecedented. At the same time citizen expectations are growing, existing services have to be maintained and councils are under pressure to offer additional services. Efficiency has to be improved, and improved quickly if they are to meet their obligations.

At Scalable we’ve worked closely with a number of local government bodies, such as Dacorum Borough Council, on a wide range of initiatives to help them meet the challenges set down by Central Government.

Our remote working solutions are improving productivity at a number of city and county councils, by allowing council employees and partner organisations to access the applications they need from home or at branch offices. As they are delivered over high performance, secure networks, the user experience is the same as if they were working from the office.

We also provide mobility solutions, which enable employees to access applications and information anytime, anywhere. As a result, communication, responsiveness and efficiency are all improved.

Our video conferencing solutions enable employees to share information and collaborate more effectively, while our unified communications - integrating voice, e-mail and mobiles - make sure everyone is kept as fully informed as possible.

In addition, by combining remote working solutions with unified communications and interactive voice response solutions, we can help you make your call centres both more efficient and more effective for users.

Learn more about our local government solutions. Contact us now or call 0844 742 2010.