Scalable Communications
All IT staff are on call 24/7, however, before Scalable deployed the remote access solution, any necessary work had to be conducted onsite, regardless of whether it was the middle of the night. Now maintenance can be carried out immediately from home and there’s no need for our IT teams to even change out of their pyjamas
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BEDFORD HOSPITAL NHS TRUST IMPROVES PATIENT CARE REMOTELY |
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Scalable Communications, the specialist integrator providing secure, converged network solutions, today announces the completion of a remote access solution that will accommodate up to 1,500 staff at Bedford Hospital NHS Trust. |
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| 10/08/2006 |
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Remote access has been rolled out to Trust employees, as well as third party contractors including pharmacists and radiologists. Standardising the communications process and enabling the transfer of critical patient files, such as X-Rays and scans, across hospital departments, will dramatically improve the patient care process and ensure a smoother, more efficient service. Craig Pickard, Assistant Director of IT (Operations) at Bedford Hospital NHS Trust said, “We have a duty to provide the best possible care to patients, and seamless communications at each stage of treatment is essential. Information can now be shared more easily, allowing for immediate diagnosis, irrespective of where or when that diagnosis is required. This not only improves the overall patient experience, it also streamlines communications across the Trust, and opens a pool of on-demand resource. Radiologists, for example, are in high demand and are often contracted out to several hospitals. In order to maximise their time, they need to be able to work around the clock and have access to patient information immediately. Such flexibility is essential in attracting freelance medical professionals who work across the Trust.” The thin client Netilla remote access solution provided by Scalable has also made it easier for IT staff to carry out essential maintenance. The speed at which these upgrades or repairs can be carried out is vital to the running of the hospital, particularly for those working in Accident & Emergency. Pickard continues, “All IT staff are on call 24/7, however, before Scalable deployed the remote access solution, any necessary work had to be conducted onsite, regardless of whether it was the middle of the night. Now maintenance can be carried out immediately from home and there’s no need for our IT teams to even change out of their pyjamas!” The system is fully scalable and will be able to accommodate an increasing number of users that need access to the hospital’s network. Since the deployment of remote connectivity, Bedford is striving for greater inclusion levels across the PCT in order to further strengthen the flow of communication and ensure patients receive ‘best fit’ treatment, whether from their local GP, or specialist consultant. Simon Brown, Director, Scalable Communications comments, “Scalable prides itself on being able to deliver solutions to its healthcare customers that benefit both patient and employee. Remote access has provided Bedford with the immediacy needed to ensure operations run smoothly and the best possible treatment given to patients. Furthermore, the Netilla solution meets all the security requirements NHS bodies must adhere to and therefore continues to ensure maximum patient confidentiality.” |
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About Scalable Communications Plc Started in 1997, Scalable Communications has over ten years of strong performance and consistent organic growth from medium and large sized customers from both the private and public sector, including names such as B&Q, Royal Society of Medicine and Cambridgeshire County Council. With a customer retention rate of over 96%, Scalable Communications can be relied upon to transform an organisations’ business communications. For more information please contact |
0844 7422010
